Visualize the work, not the worker

Taiichi Ohno, the father of the Toyota Production System, said “the purpose of Kanban is to bring troubles to the surface.” We bring these troubles to the surface by visualizing the work and the process it moves through, constraining how much work we handle at a time to see what problems get in our way, and continuously improving that flow to get more and more things of better quality completed faster and faster.  But, did you know that how you design your Kanban board can shape the information you are able to see and how you process that information?

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