org chartA lot of the complexity involved in completing work can stem from how we choose to organize our teams. Teams are entities with boundaries. We actually make teams to form boundaries, although you might not have thought of it in quite those terms before. Boundaries are not inherently good or bad – they can create focus and the lack of them can take that focus away. Boundaries become handoff points and badly placed boundaries can create complex systems of dependent handoffs that make it much more frustrating and costly to complete work.

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